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Melissa B. It took longer than expected to get the order. I tried to cancel it and it never went through. I emailed to return the item and never got a response. I will probably never order from them again.
Hi Melissa,
We’re so sorry to hear about your experience—that’s absolutely not the level of service we aim to provide.
It looks like we may have missed your email, and we sincerely apologize for that. We’d be more than happy to help with your return or any next steps right away.
Please reach out to us at customerservice@carlyleavenue.com
so we can take care of this for you as quickly as possible.
– Carlyle Avenue